Common questions
Everything you need to know before working with us.
How long does a typical project take?
Most projects take 4-8 weeks from kickoff to launch, depending on complexity. Landing pages can be done in 1-2 weeks. Complex web applications may take 10-12 weeks.
Do you offer ongoing support after launch?
Yes. All projects include 30 days of post-launch support. We also offer monthly retainer plans for ongoing maintenance, content updates, and performance optimization.
What makes you different from other agencies?
We're a boutique agency, small by design. You work directly with the founder, not account managers. Every project gets senior-level attention, modern tech, and a focus on measurable results.
Do you work with businesses outside Phoenix?
Absolutely. While we love working with local Arizona businesses, we serve clients nationwide. Everything is handled remotely with regular video check-ins.
What if I already have a website?
We can audit your existing site and recommend improvements, or do a full rebuild if that makes more sense. We'll always give you an honest assessment of what your site actually needs.
Do you handle hosting and domains?
Yes. We deploy on Vercel for blazing-fast performance and can manage your domain, DNS, and SSL. Hosting + maintenance is bundled into every tier: $50/mo for Basic, $100/mo for Pro, $200/mo for Pro Plus. First month free.
What's included in the SEO retainer?
A Pro-tier custom website (5–10 pages), hosting, on-page SEO, AI search optimization for ChatGPT/Perplexity/Gemini, Google Business Profile Optimization and Reputation Management, local citations, link building, automated lead follow-up, automated scheduling, a Google review funnel, the Ninetyfifth Marketing App, and monthly reporting. Starting at $2,000/month.
Do I need to pay for ads on top of your management fee?
Yes. Ad spend goes directly to Google/Meta. We charge a flat management fee, not a percentage of spend. Recommended minimum: $1,000/month per platform.
What's your cancellation policy?
All retainers start with a 90-day minimum commitment. After that, it's month-to-month with 30-day written notice. No long-term contracts, no exit fees.
Can you build an AI chatbot for my business?
Yes. We build custom AI chatbots powered by Anthropic's Claude API. They handle FAQs, lead qualification, scheduling, and more, 24/7. Setup runs $1,500-$2,500 plus $300-$600/month for maintenance.
Let's talk.
Take 90 seconds to tell us about your business. If we're a fit, we'll reach out to set up a call.
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