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Retainer or project: does the work have an end

One question settles this and it is not about budget. Does the work you need have an end state? A website has one. It launches, it is finished, you own it. A ranking does not. It is a position relative to other people who are also working on theirs, which gives it a cadence instead of a finish line, and a cadence cannot be bought as a project.

A project has a finish line. A retainer has a cadence.

A project is a scope, a price and a date. It is easier to buy, easier to compare across vendors, and easier to hold somebody to, because at the end the finished thing either exists or it does not. If what you need fits that description, buy it that way and do not let anybody talk you into a subscription.

Websites are paid in full, upfront.

The whole fee before we start. No deposit, no milestone billing, no final payment held hostage over the launch. It is the cleaner version for both of us: we are not chasing an invoice while we build, and you are not negotiating with a half finished site. Rush is $3,500 and goes live in 5 business days. Standard is $2,500 in 15. Flex is $2,000 in 30 to 45 business days. Same build, same scope, same Ninetyfifth Marketing App. You are paying for speed, not for features.

Buy the project when the deliverable is the point

Here is the honest list, because a page that always lands on retainer is an advertisement. Buy a project when you need a website, a rebrand, a photo or video day, a platform migration, a one time tracking build, or a single campaign with a date on it. Those have end states. Pay once, take delivery, and stop.

We sell builds exactly that way and a retainer is not a condition of getting one. After a build the only recurring line is the optional maintenance monthly. $50 a month covers hosting, security, monitoring and small changes. Month to month, no initial term, and not billed at all while an SEO retainer runs. You own the code either way.

Where projects quietly fail

A project ends and the asset starts to decay. Content ages, competitors publish, the platform changes its rules, and six months later the launch version is a good website nobody has touched. A website is only finished on the day it goes live.

The second failure is the stop start tax. Every re-engagement costs a re-brief, a re-scope and a stretch where somebody relearns your business. Three projects a year with gaps between them can cost more in total than a continuous arrangement and deliver less, because a share of the money goes on getting back up to speed.

Where retainers quietly fail

A retainer with no deliverable list is an invoice with a friendly name. If an agency cannot tell you what lands in month three, you are buying availability, and availability is the easiest thing in this industry to charge for and the hardest to audit.

The second failure is the term. A long commitment turns a retainer into a project you are not allowed to cancel, and it protects the agency from being judged in the exact window where judging it would have been useful to you.

Ninety days, then month to month. Everyone else asks for 6 to 12 months locked. We ask for 90 days, and after that it continues at the same price with nothing new to sign.

Nothing happens at day 91. It continues at the same price, month to month, and you can end it at any month end.

How a build and a retainer fit together here

We do not optimize sites we did not build. Search results are capped by the platform underneath them, and we will not be held to a ranking on a codebase we are not allowed to change. The rebuild sits inside the $2,500, not on top of it. You keep the domain and the URLs worth keeping.

Stay past month 2 and the included website is yours outright. Cancel before that and it is invoiced at $2,500, instead of the remaining months. So month one of a retainer delivers a project, and every month after that is the cadence.

Which means for anybody who needs both, the decision is not really retainer or project. It is whether the project gets billed as a project or absorbed into the thing that follows it.

The test

The marketing retainer vs project choice comes down to decay. Ask what happens to the deliverable if nobody touches it for six months. A logo is fine. A photo library is fine. A website is mostly fine and slowly less so. A ranking, an ad account and a review profile are not fine at all, and the honest way to buy anything that decays is a cadence with a short term and a notice period you can use.

If you are not sure which side your work sits on, buy the project first. It is the smaller commitment, it produces an asset you keep either way, and it tells you whether you want the people who built it around for the next quarter.

Questions

Can I just buy SEO as a project?

No, and nobody honest can sell it that way. A one time pass of technical work and a batch of pages is a real project, but the result it aims at is a moving position, so the work has to continue or the position does not hold.

Do I have to take a retainer to get a website?

No. Builds are sold on their own, paid in full upfront, at a published price from $2,500. The retainer version includes a build, which is a different arrangement with one condition attached, not a requirement.

What is a fair notice period on a retainer?

Thirty days in writing is normal and workable on both sides. What matters more is whether the initial term is short enough that you reach the notice period while the decision still feels like yours to make.

Is a project cheaper overall?

Per engagement, yes. Across two years with gaps and re-briefs between engagements, often not. Count the ramp time in every restart before you compare the two totals.

What should a retainer deliverable list look like?

Specific enough to argue about. Pages shipped, builds done, campaigns live, reports delivered, with months attached to each. Monitoring and optimising are not deliverables, they are descriptions of a job.

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By Marco Consuelo, Ninetyfifth Marketing. Last reviewed .

Downtown Phoenix, by appointment only. contact@ninetyfifthmktg.com

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